Which Mobile Phone Repair Shop Is Better?

Which Mobile Phone Repair Shop Is Better?

Which Mobile Phone Repair Shop Is Better?

Which Mobile Phone Repair Shop Is Better?  Here we have two competing mobile phone repair shops – Shop A and Shop B.  Both shops repair iPhone screens.

Shop A charges $279
Shop B charges $199

So… Which Mobile Phone Repair Shop Is Better?  You would think that Shop B is better because they are doing the same repair for $80 less than Shop A, yes??

Wrong.  Both shops are not offering the same repair at all… What a lot of customers don’t realise is that Shop A and Shop B both buy different quality parts at very different prices.  For instance, Shop A buys AAA Grade screens at $200 each, while Shop B buys generic aftermarket screens at $120 each.

Both shops make the same profit of $80, except Shop A has far less returns than Shop B does and in turn has a lot more happy / satisfied customers than Shop B who will spend half of the day re-repairing phones for its increasingly unhappy customers…

Which Mobile Phone Repair Shop Is Better?

Which Mobile Phone Repair Shop Is Better?

So for around half of the customers who chose Shop B because they got a cheaper price, they will now have to spend their time going back to Shop B to have their phone re-repaired (sometimes more than once) while Shop B tries to find a screen that actually works properly.

Meanwhile, around 90% of customers from Shop A have ended up with a perfectly good working screen and can happily continue on their daily lives, uninterrupted.

Over time, Shop A will gain long term customers and a well earned good reputation.  However, Shop B will lose their long term customers due to repair complications and eventually end up with a very bad reputation which will warn off a lot of new customers.  They will also lose some of their customers to Shop A, after continuously failing to repair that customers phone.

Shop A will remain profitable, while Shop B will have to discount their repairs for customers who keep having to return and will need to refund customers who get fed up with their inferior quality screens all together.

Which Mobile Phone Repair Shop Is Better?

Which Mobile Phone Repair Shop Is Better?

So our advice is to always remember – Cheaper doesn’t mean better!  By all means shop around, but make sure you are comparing like for like… Not all screens are the same quality, not all shops will honour their stated warranties, and some shops won’t even be there when you come back with a problem!

Honesty has always been our best quality here at Gold Coast Phone Repairs and we always stand by our warranties. We never mark up prices, or use cheap inferior parts in our repairs.  While we always strive to be competitive with our pricing, we never let it compromise our quality of work or service!

So, from all of us here at Gold Coast Phone Repairs, we hope that this advice will assist in helping you choose which phone shop to repair your phone at next time an unfortunate accident occurs, and we look forward to seeing you all in store sometime in the near future!

Apple Removes Tool to Check if an iPhone is Locked

Apple Removes Tool to Check if an iPhone is Locked

Apple Removes Tool to Check if an iPhone is Locked

Apple Removes Tool to Check if an iPhone is Locked:

So without warning Apple have removed this handy tool to check whether or not the iPhone / iPad you’re about to buy is still linked to it’s previous owners iCloud account.

They haven’t officially given a reason but rumor has it that this tool was being used by phone thieves to ‘test’ newly generated imei numbers to see whether they were usable or not, before soldering the counterfeit flash chips onto the mainboard and selling them illegally.

Unfortunately, this means that purchasing a second hand iPhone just got a whole lot riskier for consumers as there is no longer any sure fire way to confirm the lock status of an iDevice without physically completing the activation process in person to verify that there is infact no iCloud account required!

So, as a result, I’m sure we will be seeing alot more people in store asking if there is anyway to remove an iCloud lock from an iPhone they bought off Ebay or Gumtree in the near future… and just for the record – NO, there isn’t 🙁

For anyone who is thinking of buying a second hand iPhone or a refurbished one (which we sell!), then we urge you to be careful and if you aren’t sure, please, please come and see us first so that we can give you the best advise, allowing you to make a safe purchase.

If you are still unsure, then you can always buy a refurbished iPhone from us! They come with warranty and you have a shop front to return to if anything does go wrong so, why risk buying online for the sake of saving a few bucks!? (that saving could end up costing you a whole lot more if the phone turns out to be locked!!)


Apple Removes Tool to Check if an iPhone or iPad is Activation Locked

Apple Removes Tool to Check if an iPhone or iPad is Activation Locked


Click here to read the full article… http://www.macrumors.com/2017/01/29/apple-removes-activation-lock-status-checker/

iPhone 7 Features

iPhone 7 Features: Everything you need to know



It’s official: Apple has announced the iPhone 7 and iPhone 7 Plus, finally confirming months of rumours and speculation.


iPhone 7 Features: Today, Apple CEO Tim Cook unveiled the iPhone 7 and iPhone 7 Plus at the Bill Graham Civic Auditorium in San Francisco. The new handsets are direct sequels to last year’s iPhone 6S and iPhone 6S Plus, and feature a new A10 chip, improved cameras, and stereo speakers. Oh, and they’re both water resistant – huzzah! And don’t forget one of the most controversial changes of all – iPhone 7 and iPhone 7 Plus no longer come equipped with a standard 3.5mm hifi headphone jack!


Here’s a quick run-down of the iPhone 7 specs:

  • 4.7-inch screen
  • 1,334 x 750 pixel display (326ppi pixel density)
  • Dimensions: 183.3 x 67.1 x 7.1mm
  • Weight: 138g
  • A10 Fusion (64-bit, quad-core CPU, six-core GPU)
  • 32/128/256GB storage
  • 12-megapixel main camera (OIS, f/1.8)
  • 7-megapixel secondary camera
  • Stereo speakers
  • Fingerprint scanner
  • IP67 water resistant
  • iOS 10 software
  • Colours: Jet Black, Black, Silver, Gold, Rose Gold


And here are the iPhone 7 Plus specs:

  • 5.5-inch screen
  • 1,920 x 1,080 pixel display (401ppi pixel density)
  • Dimensions: 158.2 x 77.9 x 7.3mm
  • Weight: 188g
  • A10 Fusion (64-bit, quad-core CPU, six-core GPU
  • 32/128/256GB storage
  • 12-megapixel main camera (OIS, f/1.8, dual-lens)
  • 7-megapixel secondary camera
  • Stereo speakers
  • Fingerprint scanner
  • IP67 water resistant
  • iOS 10 software
  • Colours: Jet Black, Black, Silver, Gold, Rose Gold


iPhone 7 Features

iPhone 7 Features


Read the full article at http://www.trustedreviews.com/news/iphone-7-release-date-price-rumours-video-images-features-uk#ku3xfXj5uUGGRj8g.99

Do Tempered Glass Protectors Actually Work?

Do Tempered Glass Screen Protectors Actually Work?

Do Tempered Glass Screen Protectors Actually Work?

Yes! …and no. Yes, if you combine them with an appropriate case, and no – in just about any situation when they are used as the only type of phone protection.

For example, you go out and buy the latest Apple iPhone or Samsung Galaxy and on one hand you don’t want to break it, but on the other hand you want to maintain that sleek look of your newly purchased prized possesion. So at the recommendation of the sales assistant you opt for the super tough 9H tempered glass protector to protect your screen if you do happen to accidentally drop it on the ground someday.

Tempered Glass Screen Protectors Actually Work?

Tempered Glass Screen Protectors Actually Work?

A couple of weeks go by and that inevitable day arrives where your new phone suddenly drops and collides with the ground giving off that spine tingling ‘crunch’ sound that only breaking glass can make. You cringe at the thought of your new phone screen being broken but then you remember – you purchased that super tough 9H tempered glass for just this sort of thing! That sound was probably just the glass protector breaking, not the screen!

You pick up your phone and turn it over only to find that the screen has cracked as well as the glass protector itself and your new phone is now broken and your warranty voided also!

How did this happen? You ask yourself angrily. Did that salesman sell me an inferior product? Was the protector not applied correctly?? Why is my phone broken even though I paid extra for screen protection!??

The answer? Well, that is quite simple. It is actually to do with modern phone design in general and to be more specific, the type of glass used to make phone screens these days versus back in the iPhone 5 / Samsung S5 era.

For example, there are 3 categories of glass used to make phone screens – 2D, 2.5D and 3D. iPhone 5 / Samsung S5 used 2D glass where iPhone 6 and Samsung S6 use 2.5D glass. And the latest Samsung Edge series phones all use 3D glass which is by far the worst offender of them all.

Tempered Glass Screen Protectors Actually Work?

Tempered Glass Screen Protectors Actually Work?

2D glass is as it is described – essentially 2 dimensional or in other words, flat. Tempered glass protectors work best with these types of screens because they can cover 100% of the screen area stretching all the way to the edges without compromise.

2.5D glass is the most common used these days. This type of glass is mostly flat until you reach the edges were the glass then tapers off giving it that smooth / polished look and feel. This is purely for style and has no practical purpose. These types of screens can be protected by tempered glass ONLY over the flat areas of the screen. This causes the edges of the screen to be left exposed and if you stop and think about the chances of the phone falling on the edges (basically if it falls face down and isn’t 100% flat when it lands) then the protection from the glass protector is essentially 0% in most drop situations as the edges of the screen will impact first taking the full force and therefore breaking the screen in the process.

And finally, 3D glass. This type of glass is almost impossible to protect effectively. It’s almost like it was designed to be vulnerable to drop damage! This type of glass is flat in the middle and then wraps around to about a 45 degree angle on the edges. Some phones even have this type of glass on the front AND back of the phone! There are 3D tempered glass protectors that can be applied to these phones but they significantly effect the overall use and sleek feel of the phone whilst also being incompatible with about 90% of cases that are available.


Tempered Glass Screen Protectors Actually Work?

Tempered Glass Screen Protectors Actually Work?

So now that you have the essential information on how new phones are designed, here are some of my recommendations for anyone wanting to either purchase a new phone, or protect the one they have:

1) Avoid buying any device using 3D glass if possible – you will be severly limited when it comes to available protection options.

2) Never buy a tempered glass protector as the only protection for your phone – even for 2D glass phones like iPhone 5 or Samsung S5 as your phone doesn’t always land face down and you risk damage to other sensitive components without using a protective case as well.

3) Always buy a case for your phone – not just any case, a case that is designed to protect your phone – not just make it look nice. Any case you buy should be able to cushion an impact (usually rubber / gel materials are best) and also have an edge that is raised above your screen so that when you drop your phone the case impacts first, and not your screen.

4) Expensive doesn’t always mean better – While some brand name cases come with hefty price tags, don’t be fooled by their percieved value as the protection they offer usually comes second to style and adherance to fashion trends. For example, a simple TPU (jelly) case that is reasonably thick and wraps around the front of the phone combined with a tempered glass protector (the blue case in the example image) is usually all you need to protect your phone from the most common daily drops (coming in at around $30-$40 in most shops), where as OtterBox, LifeProof and Defense cases start at $59 and average around the $99 mark and are definitely overkill for most average phone users.

So do tempered glass screen protectors actually work? Yes, as long as you combine them with a protective case. If you follow the guidelines above (provided by me, a phone technician / phone salesman / manager with over 10 years experience in the industry) you should have no problem keeping your phone in new condition even after a few drops here and there 🙂


– Written and Published by Justin Richards, GM – Gold Coast Phone Repairs, June 2016

Gold-Coast-Phone-Repairs iOS 9

Newest features from Apple’s iOS 9!

iOS 9 is here and more feature packed than ever!

iOS 9 is Apple’s newest operating system for iOS devices like the iPhone and the iPad, released on September 16, 2015. iOS 9 builds on the content introduced with iOS 7 and iOS 8, bringing subtle design changes, refined features, improved functionality, and performance enhancements.

iOS 9’s biggest focus is on intelligence and proactivity, allowing iOS devices to learn user habits and act on that information, opening up apps before we need them, making recommendations on places we might like, and guiding us through our daily lives to make sure we’re where we need to be at the right time.

Siri is at the heart of the changes, and the personal assistant is now able to create contextual reminders and search through photos and videos in new ways. Swiping right from the home screen also brings up a new screen that houses “Siri Suggestions,” putting favorite contacts and apps right at your fingertips, along with nearby restaurant and location information and important news.

Deeper search capabilities can bring up results like sports scores, videos, and content from third-party apps, and you can even do simple conversions and calculations using the search tools on your iPhone or iPad.

Many of the built-in apps have been improved. Notes includesnew checklists and sketching features, Maps now offerstransit directions, Mail allows for file attachments, and there’s anew “News” app that learns your interests and delivers relevant content you might like to read. Apple Pay is being improved with the addition of store credit cards and loyalty cards, leading “Passbook” to be renamed to “Wallet” in iOS 9.

The iPad’s gotten some major feature additions in iOS 9, likesplit-screen multitasking that lets two apps be used at once and a picture-in-picture function that lets you watch a video while doing something else on the tablet. The keyboard on the iPad has deeper functionality with the addition of a new toolbar, and on both the iPhone and the iPad, there’s a new two-finger swipe gesture that makes it easier to select content, cut, paste, and move the cursor on the screen.

Other changes include a new systemwide San Francisco font, wireless CarPlay support, an optional iCloud Drive app, built-in two factor authentication and optional longer passwords for better security.

Click here for the full article http://www.macrumors.com/roundup/ios-9/

Gold Coast Iphone Repairs

Worried about your Iphone Repair on the Gold Coast ? 

Your phone is perhaps one of your most cherished possessions. It contains your contacts, photos, music and basically YOUR LIFE !

Too many times we have seen very shoddy iphone repairs on the Gold Coast. Back in 2009 when we opened our store, there were but a handful of repairers on the Gold Coast. Only a couple had any qualifications for the repair of any kind of electronic devices, let alone mobile phones. Then around 2010, with the advent of easy internet and YOUTUBE, we have seen anyone and everyone who has a set of screwdrivers and access to cheap second class Chinese screens try and repair an Iphone.

An iphone is a very delicate piece of amazing electronic wizardry. It needs to be treated with respect and more importantly by someone with TRAINING. Too often you will see “technicians; in booths in shopping centres doing cheap, quick repairs without the use of anti-static straps, and in dusty environments and where customers are bothering them whilst trying to fix their phone. These sorts of repairs require huge amounts of concentration to get them right the first time.

For whatever reason, a lot of customers, who have had their repairs attempted elswhere, end up coming to us to help when there is an issue.

Some of the problems we see on a daily basis are:-

  • Cheap second quality screens that fail quickly or break easily
  • Burnt out mainboards from static electricity shorts
  • Missing screws
  • Bad soldering by someone untrained

If you are price sensitive, then by all means, look around. But remember that if someone is cheap, it’s usually for a very good reason.

For all your Gold Coast Iphone Repairs, done right, the first time, with the BEST PARTS, by a qualified technician, then we are your first choice.




your-guide-to- ios 7

Your Guide to IOS 7

iOS… What is it?

iOS 7 is Apple’s latest update to the operating system that powers mobile devices including the iPhone, iPad and iPod Touch. iOS is also used on the Apple TV, but this guide is specifically designed with users of mobile devices in mind.

The operating system started life as “iPhone OS” back in 2007 when the iPhone was originally unveiled. Since then it has been through six prior iterations, and September 2013 marks the seventh version in what is usually a yearly update cycle. iOS updates usually go hand-in-hand with new hardware, particularly the iPhone which usually sees a refresh at around the same time new versions of iOS are released.

Read the entire article here: http://www.makeuseof.com/pages/your-guide-to-ios7